Can you clean fragile, old, antique or damaged rugs?
Our expert technicians can safely clean damaged or fragile rugs without causing further damage. Cleaning methods are modified for a specific rug’s needs. All rugs are thoroughly inspected prior to cleaning to ensure any spots of concern are addressed accordingly. These types of rugs are hand cleaned by one of our Specialist.
Won’t cleaning shorten the life of my rug?
No. Cleaning will prolong the life of your rug because it removes soil and grit that has accumulated over time, which damages the fibers in your rug. In addition, stains become more difficult to remove as they age, and urine stains can actually start to breakdown the rug fibers themselves.
I have moths in my rugs. What should I do?
Call us. We can pick up your rugs and properly, effectively and most important safely eliminate the infestation.
Should I call an exterminator or pest control company?
After you call us, the next step is to contact a licensed pest control expert who specializes in dealing with moths. They will need to come into your home and treat items such as installed carpet, clothing, furniture etc.
How long does it take to remove insect larvae from my rugs?
The entire process will take approximately three weeks from pick up to delivery back. We can also hold your rugs and carpets until an exterminator can come to your home and perform their services.
What is the process you use to remove insect larvae from my rugs?
What we do is pick up your rugs and bring them to our facility in a sealed heavyduty plastic where we immediately place the rugs in our heated drying room. The rugs are kept in the drying room where temperatures reach up to 140 degrees Fahrenheit for 2-3 days. Then the rug is treated by a licensed exterminator and repacked to be put back in the drying for an additional 2-3 days. After this process the rug is sent to a thorough washing process where the rug is cleaned, and completely dried. When this step is completed the rugs then go to a final inspection, wrapping and delivery back to you.
We keep our home very clean and vacuum regularly, how are moths getting in?
Moths are insects and like all insects that can get in through an open window or door, a torn screen, a small crack or space under a door or in an open crevice in your house or apartment. Regardless of how they arrive, there are a number of ways to help protect your rugs carpets and clothing and other items from clothes moths. Cornell University’s Insect Diagnostic Laboratory offers these tips:
- Thoroughly inspect vulnerable clothes, fabrics and stored items at least once a year for moth larvae and damage. Consider discarding damaged items if it is difficult to repair them satisfactorily.
- Check areas around the home where moths may hide, looking for signs of infestation. Remove items from closets and drawers and vacuum thoroughly, trapping the lint on which larvae can feed.
- Clean regularly to help prevent lint, dust or hair from accumulating. Vacuum rugs and carpets, drapes, upholstered furniture and pet bedding. Vacuum under furniture that is seldom moved and along baseboards where wool lint might accumulate.
- Vacuum inside closets, around water heaters and other appliances, near air vents and ducts and in cracks and crevices along floors.
- Clean clothing and other fabrics thoroughly before storing them, especially if you will do so for a long period. Place items in secure plastic bags or airtight containers.
- When shopping for woolens or wool blends, consider buying items that the manufacturer has treated with a moth-resistant compound. Professional cleaners may also be able to add mothproofing to certain items.
Are there fabrics that moths won’t eat that I should consider when purchasing a rug?
Moths will not eat a manmade fiber such as nylon, linen, viscos, polypropylene, Olefin, polyester. Please note that this is no reason not to purchase wool rugs and carpet. Wool is an amazing fiber that has been used in Handmade rugs for thousands of years and in wall to wall carpet for over 100 hundred years. With proper care and maintenance handmade rugs can last for generations. Wool is soft, has amazing colors, hides soil and has tremendous resiliency (the ability to bounce back).
Simply follow these steps:
• Vacuum at least once a week
• Move furniture to vacuum under skirts and upholstery
• Use the vacuum attachment to get behind beds, in corners and in closets
• Clean all wool carpet and rugs once every one to two years depending on usage.
Once my rugs go through the eradication process, can I safely assume my moth problem is solved?
After we return your rugs and that have gone through the eradication process your moth problem is solved BUT you must have the rest of your home treated by a professional exterminator. Don’t bring the rugs back home until this important step has been completed.
Does frequent cleaning reduce the chance of moth infestation?
Absolutely. Moths and other insects like dirty, quite, and dark areas to eat wool and thrive. Frequent vacuuming, cleaning and movement will greatly remove the chance of moths and bugs becoming a problem in your home.
Can you fix damaged rug fringe?
Yes, we can fix both hand-sewed and machine-made rug fringe.
Can you repair a hole in my rug?
Yes, our specialists will give your area rugs the tender, loving care they deserve. Choose from our wide range of area rug repair services:
Refringing, binding, or serging, either by hand or by machine
Repairing of missing or worn areas either by rebuilding or patching
Altering rugs to your specification
Blocking, sizing, and latex backing of rugs