Customer Service

Why We Believe So Strongly In Customer Service

Are you in need of professional cleaning or care for your area rug? Greenspring Rug Care offers superior rug cleaning, repair, and restoration services, but our exceptional customer service is what all of our wonderful customers appreciate most about us. We strongly believe in the services and benefits we provide that make our customers choose us time and again. Keep reading to find out what we offer that keeps our customers so loyal to us, as well as why we do what we do.

Free Pick Up and Delivery With Cleaning Services

There is no need for you to haul your Oriental or fine area rug to our plant to receive rug cleaning services because we proudly offer free rug cleaning pickup and delivery in the Baltimore area. Our crew can make your life a little easier by offering this perk while we work around your schedule, not ours. You can schedule the pickup or delivery within a two-hour window, and we will call when we are 15 minutes from your home. We don't add any fuel surcharges and as a safety measure, we will even send you a picture of the driver. 

We Do All the Heavy Lifting & the Dirty Work

The team at Greenspring will also move any furniture, including pianos, to get to your rug. Our employees will arrive with the appropriate tools to move furniture while treating your furniture and valuable items with the utmost care. They will also vacuum any loose soil left behind after the rug is rolled up. Once the rug has been cleaned, we will return it to your home, and won't leave until we have brushed and vacuumed the rug and replaced everything exactly as you had it.

Why We Deliver the Best Customer Service

There is a good reason why we believe so strongly in customer service at Greenspring Rug Care. We simply want to provide the service that we needed for our own family rug years ago and couldn't find. Our company was founded on the idea of bringing in the best equipment with the best people to offer the best product with the best customer service. We aim to provide a level of service that is needed in our community, and we won't leave your home until you are happy with the service you received from us.

Request Service For Your Rug Today

Greenspring Rug Care treats each rug as if it were our own, and you can rest assured that your family heirloom is in the best of hands. Besides our rug cleaning services, we offer rug repairs, rug restoration, rug padding, stain removal and protection, and more! Contact us today at (410) 667-7847 to request service. We serve Baltimore, Maryland, including the surrounding counties of Howard, Harford, and Anne Arundel, as well as Washington D.C. and Richmond, Virginia.

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