Category: Customer Service
Customer Service
Customer Service: 3 Ways We Go the Extra Mile in Rug Care
Most consumers agree that customer service is paramount and influences their choices across all industries. When you engage a company to provide a service, you (rightfully) expect a certain level of care shown to you. At Greenspring Rug Care, our exceptional customer service is the foundation of our business, leading us to offer free pickup […]
Area Rug Cleaning
Enhance Student Well-Being With Free Rug Cleaning for Schools
Everyone has a better chance to thrive in an environment that is clean and free from contaminants. Whether working or playing, tidy surroundings naturally make people happier, healthier, and more productive. At Greenspring Rug Care, we offer free rug cleaning to preschools and schools and help all associated families with discounts for rug care services. […]
Area Rug Cleaning
Transform Your Rugs With Cleaning and Full-Service Repairs
More than mere embellishment, rugs add warmth, character, and comfort to interior spaces. Unfortunately, they accumulate a lot of dirt and debris through daily wear and tear, which can quickly diminish their appearance. If your weather-worn rugs have taken a beating from the harsh winter conditions, it may be time for a spring cleaning! Let […]
Area Rug Cleaning
Two Ways to Prepare Your Rugs for the Holiday Season
As you prepare your home for the holiday season, accomplishing all of the necessary cleaning and decorating, don’t neglect the rugs beneath your feet. Just like the rest of your home, rugs can benefit from some holiday prep, too! Greenspring Rug Care can clean your rugs before the holidays arrive, bringing with them a steady […]
Company News
Greenspring Rug Care Wins Nextdoor Neighborhood Faves Award
Offering superior customer service has always driven us at Greenspring Rug Care, and we are happy to announce that we are the recipient of a Nextdoor 2023 Neighborhood Fave award! We have offered rug care services in Baltimore and the surrounding areas since 2017 to provide services to others that weren’t available to us when […]
Rug Appraisals
Do You Know How Much Your Rug Is Worth?
Have you inherited a family heirloom in the form of a rug, but you don’t know much about its origins? Or, perhaps you’ve recently acquired an Oriental rug from an estate sale or antique shop and would like to know the true value of your latest purchase? Greenspring Rug Care offers a proven rug appraisal […]
Area Rug Cleaning
Can an Oriental Rug Be Cleaned in the Same Way as Other Rugs?
An Oriental rug can be the crowning jewel of your home, as they always lend an elegant beauty to whatever space they occupy. Whether you’ve had an Oriental rug for years or are in the market for one, you may feel a bit intimidated by the care required for such a delicate fixture. Fortunately, Greenspring […]
Rug Repair
What is the Difference Between Rug Binding and Rug Serging?
You may have lost hope for your beloved rug, but don’t go shopping for a new one just yet. Greenspring Rug Care offers many services to clean, repair, and restore your area rug so that it will look brand new once again. Your rug has probably been through a lot, and it deserves a second […]
Pet Odor and Urine
Has Your Pet Left Their Mark on Your Area Rug?
Our four-legged family members are irresistibly cute, but they can wreak havoc on our rugs (among other things). Has your favorite area rug, or even your valuable family heirloom rug, suffered from potty training mishaps with your pet? Greenspring Rug Care offers a powerful pet stain cleaning system that will effectively address the lingering stains […]
Rug Cleaning and Restoration
Area Rug Cleaning And Restoration: Your Questions Answered
If you have an area rug in your home that needs to be cleaned or repaired, you may be contemplating the best course of action and wondering what services are worth paying for. At Greenspring Rug Care, we understand that a rug is an investment. That is why we offer superior rug cleaning and restoration […]